Thank you for choosing Chanakya Ads for your digital marketing needs. Please read our Return & Refund Policy carefully to understand the terms and conditions associated with refund requests.
- Refund Terms:
1.1 No Refund on Used Services: We do not offer refunds for services that have already been utilized or completed.
1.2 Invoice Copy Requirement: To initiate a refund request, you must provide a copy of the original invoice for the service in question.
1.3 No Service Exchanges: Our services are non-exchangeable. Once a service is purchased, it cannot be exchanged for another service.
1.4 Refund in Case of Genuine Issues: If you encounter a genuine issue with our services, a refund can be claimed within 7 days of the contract/payment date. However, please note that a full refund will not be provided. Instead, a 15% deduction will be made, and this amount will be calculated after deducting the applicable GST amount.
- Refund Process:
2.1 Contact Information: To request a refund, please send an email to info@chanakyaads.com with the subject line “Refund Request – [Your Invoice Number].” Include details about the reason for the refund and attach a copy of the original invoice.
2.2 Review and Approval: Our team will review your refund request and assess its validity. If the request meets the refund criteria, a refund will be processed within 15 business days.
- Contact Information:
If you have any questions or concerns regarding our Return & Refund Policy, please contact us at:
Email: info@chanakyaads.com
- Amendments to the Policy:
Chanakya Ads reserves the right to amend this Return & Refund Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this page periodically for updates.
By engaging with our services or making a purchase, you acknowledge that you have read and agree to the terms outlined in this Return & Refund Policy.
Thank you for choosing Chanakya Ads. We value your business.
Regards,
Chanakya Ads